THE FALC B2B SERVICE PORTAL WAS CREATED TO OFFER ALL CUSTOMERS A FAST AND EFFICIENT SOLUTION FOR MANAGING PURCHASES AND RELATED DOCUMENTS. A SINGLE PLATFORM WHERE YOU CAN FIND OUT ABOUT OUR COLLECTIONS AND NEWS FROM THE FALC WORLD AND BE IN DIRECT CONTACT WITH THE COMPANY
If you are not yet logged in or are having difficulties using the portal, please follow the instructions below.
step 1
ACCESS CREDENTIALS
THE INVITATION TO ACCESS THE FALC PORTAL WILL BE AUTOMATICALLY SENT TO THE EMAIL ADDRESS USED WHEN YOU REGISTERED. CHECK YOUR INBOX AND ANY SPAM BOXES, AND MAKE SURE YOU REGISTER WITHIN 10 DAYS OF RECEIVING IT. IF THE LINK HAS EXPIRED OR IF YOU DIDN’T RECEIVE THE EMAIL, PLEASE CONTACT OUR CUSTOMER SERVICE AT +39 0733/790790 OR EMAIL CUSTOMERCARE@FALC.BIZ AND A NEW ONE WILL BE SENT TO YOU. ALTERNATIVELY REQUEST A NEW ACCESS INVITATION BY CLICKING ON THE BUTTON BELOW
TO REGISTER THE FIRST TIME, SIMPLY CLICK ON THE BUTTON IN THE EMAIL OR THE ONE BELOW AND FOLLOW THE INSTRUCTIONS. ALL FIELDS WILL BE PRE-FILLED WITH YOUR DATA, MAKE SURE EVERYTHING IS CORRECT AND DON’T FORGET TO NOTE DOWN YOUR PASSWORD FOR FUTURE ACCESS. ONCE YOU HAVE REGISTERED, YOU CAN ACCESS OUR FALC B2B PORTAL AT ANY TIME BY GOING TO THE LOG IN BUTTON AND ENTERING YOUR EMAIL AND PASSWORD.
ONCE YOU HAVE LOGGED IN, YOU WILL BE ABLE TO USE VARIOUS TOOLS DESIGNED TO MEET ALL YOUR NEEDS. SELECT THE BOX YOU ARE INTERESTED IN OR USE THE FILTER ABOVE TO WORK ON A SPECIFIC BRAND (YOU WILL ONLY HAVE ACCESS TO THE BRANDS YOU WORK WITH).
WHAT YOU CAN DO
RE-STOCKING AND ORDERS
YOU CAN PLACE ORDERS FOR THE CURRENT SEASON FROM THE RE-STOCKING SECTION WHILE. FROM THE ORDER SECTION YOU CAN VIEW THE MUST-HAVES OF THE NEXT COLLECTION AND PLACE YOUR ORDER DIRECTLY.
WHAT YOU CAN DO
MARKETING
FROM THE MARKETING SECTION YOU CAN CONSULT ALL THE POS AND PHOTOGRAPHIC MATERIAL AVAILABLE FOR THE SEASON. THESE ARE UPDATED EVERY MONTH WITH NEW PHOTOS THAT YOU CAN USE ON YOUR SHOP’S SOCIAL MEDIA AND DIGITAL CHANNELS.
WHAT YOU CAN DO
DOCUMENT MANAGEMENT
BY ACCESSING THE DOCUMENTS SECTION, YOU CAN CONSULT, DOWNLOAD AND PRINT ALL TYPES OF DOCUMENTS, SUCH AS INVOICES, TRANSPORT DOCUMENTS OR CREDIT NOTES. EAN CODES AND PHOTOS OF THE VARIOUS PRODUCTS ORDERED CAN ALSO BE DOWNLOADED FROM HERE.
If you have not yet registered on our portal, do so by following the invitation you received by email or by clicking on the button below. If you have any queries or if there are any technical malfunctions, please send an email to customercare@falc.biz so that our colleagues can provide support as soon as possible.
If you have already registered, we would like to remind you that every month you can find lots of new products that you can download and use for your business.
